YMCA of Greater Omaha

Youth & Family Coordinator

US-IA-Glenwood
ID
2017-2448
Mills County YMCA
Category
Childcare
Type
30 Plus

Overview

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. The Youth & Family Coordinator develops, organizes and implements high quality YMCA programming. Those programs include Child Watch, School Day out Fun Club, and Summer Day Camp as well as supporting membership experience.

Responsibilities

  • Recruits, hires, trains, develops, schedules and directs staff, contractors and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
  • Creates and schedules all camp sessions and activities.
  • Monitors program operations, equipment and facilities, to adhere to all state, local and YMCA health and safety regulations.
  • Develops appropriate curriculum and ensure that it complies with state and federal requirements, along with maintaining licensing regulations at all times.
  • Supports and budgets for healthy eating through coaching, mentoring, and monitoring menu quality.
  • Establishes new activities and expands program within the community in accordance with strategic and operating plans.
  • Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
  • Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.
  • Builds relationships with members; helps members connect with one another and the YMCA.
  • Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
  • Follows YMCA policies and procedures; responds to emergency situations.
  • Performs other duties as assigned.

YMCA COMPETENCIES (TEAM LEADER):

Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

 

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

 

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

 

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications

  • High School Diploma or GED required, Bachelor's degree preferred
  • At least one year previous supervisory experience in customer service and/or childcare preferred
  • Complete within 30 days of hire: Child Abuse Prevention Training; BLS CPR; First Aid; Emergency Oxygen Administration
  • Must meet state licensing requirements for out of school care and maintain annual training requirements
  • Completion of YMCA program-specific certifications.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community and successful clearance of background check.
  • Reliable transportation required.

The YMCA of Greater Omaha is an Equal Opportunity Employer. 

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